Privacy Policy NCA Motors

NCA Motors Limited ("we", "us") is the data controller for personal data collected through ncamotors.co.uk.

This policy explains what we collect, why we collect it and your rights under UK GDPR.

What we collect

• Order data: name, billing and delivery address, email, phone, items ordered.
• Payment data: processed directly by our payment provider - we do not store card numbers.
• Communications: emails you send us and our replies.
• Site analytics: anonymised data about how visitors use the site.

Why we collect it

• To process and dispatch your order.
• To provide customer support and handle returns.
• To comply with our legal and tax obligations (HMRC record-keeping).
• To improve our website and product range.

Who we share it with

We share order data only with the suppliers we need to fulfil your purchase - our payment processor, our courier and our ecommerce platform (Shopify).

We never sell or rent your personal data.

How long we keep it

Order records are kept for at least 6 years to meet UK tax requirements.

Other data is kept only as long as needed for the purpose it was collected.

Your rights

Under UK GDPR you have the right to access, correct or request deletion of your personal data, and to object to or restrict our processing of it.

Email contact@ncamotors.co.uk to exercise these rights.

You can also complain to the Information Commissioner's Office at ico.org.uk.

Cookies

We use essential cookies to make the site work (for example your basket) and anonymous analytics cookies.

Contact

Questions about this policy? Email contact@ncamotors.co.uk or write to us at the address on our contact page.